Support

If you have a support query, please use our self serve portal: PPR Self Serve Portal

If your Support Technician asks to remote access your computer please click the relevant link below:

For Windows PC Click Here

For Mac Click Here

Opening Hours:

Normal Support:

Mon-Fri: 9am to 5pm

To contact support, please either call 01582 380130 or email support@paperround.tech

Outside of normal hours, please email or leave a message and we will deal with your ticket when the office reopens.

 

Emergency Support (can’t login to the system / can’t print rounds):

For Emergency Support please call 01582 380130 and leave a message including your name, your shop ID, and explain what your emergency is.

Mon-Fri: 5pm to 9pm
Sat/Sun 10am to 9pm

Any non-emergency messages will be returned when the office reopens